United States (US), Canada
Ready to ship in 1-3 business days
from United States (US)
Products are normally shipped via the United States Postal Service or United Parcel Service.Please provide accurate address information. We are not responsible for lost packages due to incorrect information provided at time of transaction.
If we have confirmed that you have provided us with a correct shipping address and tracking information lists your package as “delivered”, your order is considered completed. If you do not physically have your package, we encourage you to contact your local postal facility and provide them with your tracking information so they can help locate your package. Your order could still be at your local post office awaiting pickup. You may also want to check with a neighbor to see if they brought your package inside for you in your absence. You may also contact the U.S. Postal Service since it was tracked to your address via GPS devices upon delivery. You can also call 1-800-ASK-USPS. The USPS can start a postal investigation as postal theft is considered a Federal Crime and they will investigate your claim. We cannot be responsible for packages delivered to an apartment complex or building with multiple tenants.
We offer conditional 30-day money back guarantee for Honeybee Gardens products purchased directly from our web site. To return your products please include the packing slip with your return and ship to Honeybee Gardens, Attn: RETURNS, 200 Penn Ave., West Reading, PA 19611. We suggest you ship via a traceable service to ensure delivery. Credit will be issued to the original form of payment for the amount of the item plus sales tax. Shipping and handling charges are not included in refunds and customers are responsible for return shipping charges. The credit will appear on your bank statement within 1-2 billing cycles. If payment was made with a gift card, a merchandise credit will be issued for the credit amount. Unused Honeybee Gardens Gift Cards are not returnable or refundable, except as required by law. The following items are not refundable even if returned within the time limits:
Any items that are defaced or physically damaged by end-users. We reserve the right to check the conditions of the returned items before issuing a refund.
Clearance and/or sample items
Items purchased from a third party
Our order process is automated to distribute products quickly and accurately. We apologize but once the order has been “Checked Out” it can NOT be cancelled.
People can be allergic to anything. We recommend that you patch test your skin the first time you use any of our products. If any adverse reaction occurs, discontinue use immediately. Our body care products are for external use only. No medical claims are implied in this catalog, and the information herein is not intended be used for self diagnosis or self treatment of any condition.
It’s always a good idea to test your skin to check for a reaction from any new products that you are going to use on your skin. Apply a small amount of the new product to clean skin on the inside of your elbow. Cover with a bandage and leave for 24 hours. If a rash or redness appears, do not use this product. If any of our products get into your eyes, flush with water immediately. If any irritation occurs, consult a physician immediately. Do not take any products internally.